Billing & payment

• Viewing your bill

  • - How to register for self serve

• Understanding your bill

  • - Billing cycles and billing dates
  • - Paper or online bill?
  • - Why is my bill more than I expected?
  • - How we charge you
  • - Dial-up usage
  • - Late payment fee
  • - My bill format changed. Why?

• Paying your bill

  • - Payment methods for One Bill
  • - Payment methods for your Bell Internet bill

User IDs and passwords

• Confused with all your user IDs & passwords?
• Lost or forgot your user IDs & passwords?

Internet usage and charges (bandwidth)

• My Internet usage
• Check my Internet usage
• What are the activities affecting my Internet usage?
• Where can I find the amount of usage included in my plan?
• How can I prevent unwanted Internet usage?
• How much Internet is included in Bell Internet plans?
• What happens if I exceed my monthly usage allowance?
• What are MB, GB, and what constitutes an upload or download?

Not a customer yet? How to join Bell Internet

• Our Internet services for new customers
• View our latest promotions

Already have Bell Internet? See your options to change services

• Upgrading or modifying your service

  • - Our Internet services for existing customers
  • - Renewing your contract
  • - Moving?
  • - Keeping Bell Internet service with non-Bell local telephone service

• Suspending or cancelling your service

  • - Temporarily suspending your account
  • - Cancelling your Bell Internet service
  • - Returning your modem
  • - Getting a refund for an unopened Bell Internet Startup Kit

• My tickets

  • - View my current tickets

Your personal Web space

• Personal Webspace
• Activate your Web space
• Creating your personal Web page
• Saving your Web page and checking it using a browser
• Using an FTP program to publish (transfer) your Web page to the Web space server
• Using Internet Explorer to publish (transfer) your Webpage to the Web space server

What we support

• Operating systems
• Internet software
• Internet software: other support options
• Modems & Hardware
• Enhanced Services

Minimum system requirements

• Minimum system requirements for Windows
• Minimum system requirements for Macintosh

Agreements & policies

• Service Agreements
• Bell Security & Privacy Policy
• Content policy of the Bell Internet service
• Bell Internet Services - Acceptable Use Policy
• Bell Internet Email Communication Policy